Last Updated:
At Cyclone Cleaning, we deeply value your time and business. So to maintain reliable and efficient service for all of our clients, we have updated our cancellation policy, effective immediately.
Cancellation Policy Highlights:
24-Hour Notice Required
Please provide at least 24 hours’ notice if you need to cancel your scheduled cleaning service.
Late Cancellation Fee
Cancellations made with less than 24 hours’ notice will incur a $75 cancellation fee.
Skipped Weeks Fee for Ongoing Clients
For clients on a regular cleaning schedule, skipping more than one week of service will result in a $25 fee per additional skipped week. This helps account for the extra cleaning time needed after extended gaps between visits.
Our Guarantee:
If Cyclone Cleaning needs to cancel your service, there will be no charge for your next scheduled cleaning.
We understand that unexpected situations can occur, and we aim to make this process as smooth as possible while ensuring fairness for all of our clients.
If you have any questions, please feel free to contact us by phone or email any time.
Thank you for your cooperation and continued trust in Cyclone Cleaning & Janitorial!